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This page contains a list of most frequently asked questions and answers. If you require any further assistance please contact our Help Desk or our Live Chat service.


If you have issuer-sponsored shares, our share sale service is fast and easy. If you do not have a broker or trading account and would like to quickly sell your shares, One Off Trades can help. We allow you to sell your shares without the need to open a full trading account.
People often end up with a parcel of shares but do not have a trading account to sell them. This can be the result of employee share schemes, investing in company floats, or having shares held in the name of a family member. One Off Trades allows you to sell your issuer-sponsored shared on the market without the need to open a traditional trading account.
  1. Complete the online one off share form
  2. Verify your ID online
  3. When we receive your request we will verify your attached identification document(s), and confirm the holding details with the Share Registry.
  4. If the provided identification documentation and holding details are correct, your shares will be sold at the prevailing market price as soon as practicable.
There are no fees payable upfront. Our brokerage per holding sold is deducted from what you earn from your share sale.

For standard Value Service (shares sold within 1 -2 business days), One Off Trades brokerage rate is $95 per parcel up to $10,000 in value, or 0.95% per transaction over $10,000 in value.

For expedited Same Day Service (shares sold the same day*), One Off Trades brokerage rate is $130 per parcel up to $10,000 in value, or 1.30% per transaction over $10,000.

(All figures above are exclusive of GST)

*For Same Day Service, the cut off time is 12:00pm AEST. If your application is submitted after this time, it will be sold the next business day.

Rates are deducted from the gross proceeds of your share sale depending on the value of the parcel.

Example breakdown of a share sale with fees;

Example 1 - Selling shares worth less than $10,000
Service Value Same Day VIP
Number of Shares 1,000 1,000 1,000 Emily wants to sell shares in ABC Ltd
Price per Share $ 7.39 $ 7.39 $ 7.39 Her shares are sold at the best available market price, of $7.39 per share
Gross Proceeds $ 7,390.00 $ 7,390.00 $ 7,390.00 The proceeds are calculated as the number of shares sold, multiplied by the share price
Fees $ 104.50 $ 143.00 $ 165.00 $95 + GST for Value, $130 + GST for Same Day, $150 + GST for VIP
Net Proceeds $ 7,285.50 $ 7,247.00 $ 7,225.00 The total amount deposited directly into Emily's nominated bank account
Example 2 - Selling shares worth more than $10,000
Service Value Same Day VIP
Number of Shares 2,000 2,000 2,000 Emily wants to sell shares in ABC Ltd
Price per Share $ 7.39 $ 7.39 $ 7.39 Her shares are sold at the best available market price, of $7.39 per share
Gross Proceeds $ 14,780.00 $ 14,780.00 $ 14,780.00 The proceeds are calculated as the number of shares sold, multiplied by the share price
Fees $ 154.45 $ 211.35 $ 243.87 0.95% + GST for Value, 1.30% + GST for Same Day, 1.50% + GST for VIP
Net Proceeds $ 14,625.55 $ 14,568.65 $ 14,536.13 The total amount deposited directly into Emily's nominated bank account
  • The shares you wish to sell must be listed on the Australian Securities Exchange (ASX).
  • Your holdings must be issuer sponsored, rather than broker sponsored.
Issuer sponsored shares are those not connected to a broker. This can be identified by looking at your Holding Statement, which will display a 10-digit number, most likely headed by the letter ‘I’. This number is called the SRN, Shareholder Reference Number. If your holder number starts with the letter ‘X’, this means your shares are connected to a broker.
If you are unable to locate your SRN, One Off Trades can help you obtain it by conducting an Electronic SRN Search.
If an “X” heads your number, your shares are broker sponsored under a HIN (Holder Identification Number). You will need to sell them through that original broker.
Your shares will be sold between market open hours, which are approximately 10am to 4pm (Sydney time) Monday to Friday (unless the market is closed for a national public holiday or similar). We endeavour to execute and sell your shares as soon as possible and normally do so within approximately two business days at the prevailing market price at the time the order is placed.

A confirmation Contract Note will be issued the same day. You should retain the Confirmation Contract Note for tax purposes, as it details the price your shares were sold at and the brokerage paid.
Your sell order will be placed as an ‘At Market Order’ which will match your order to the top bid (buyer’s) price at the time of execution. Market orders are not guaranteed to execute at the current last traded price in the market. If your order is partially filled it will remain on the market until fully sold. Contact us if you would like to enquire as to what the current last traded price is.
The net amount will be transferred to your nominated bank account on the second business day after your order is executed (T+2).
Up to four individual issuer sponsored parcels can be sold using a single application. If you have more than four parcels to sell, please contact us at (02) 8999 0595 or [email protected] and we can assist further.
To obtain information about your current shareholding and transaction history, including dividend payment information for taxation purposes, make changes to your shareholding, including to change your name, update your banking instructions, update your email or mailing address, record your tax file number, or transfer your holding, please contact your designated Share Registry.
Information regarding what Share Registry your company is registered with can be found at http://www.asx.com.au/.
One Off Trades is designed as a sell-only service for clients looking to trade ASX listed shares.
One Off Trades cannot currently assist with international clients. It is something we are working on, if you would like us to contact you if this changes, please send an email to [email protected] and with a brief description of what you wish to sell.
One Off Trades supports the ability to sell shares registered to an old name. To do so, simply follow the prompts in our Share Sale Form and upload a certified copy of a change of name certificate.
If you have recently had a name change, we will need proof of the change (ie, marriage certificate). In section 3 of 5 of the application, after you fill out the Registration details. You will be asked:

“Do any of the shareholders on this page go by another name than that which is listed on the registered holding details (as per a Holding or Dividend Statement) ?” Select yes, and upload the necessary name change document(s).

You may also email your document to [email protected] , just be sure to include your transaction ID.

In order to sell shares for a Deceased Estate you will require the following:

  • The holdings will need to be registered to the name of the estate (e.g. Estate of John Doe, or any similar variation) This needs to be changed on the website as well.
  • The Estate name may also be an account designation to the executor (e.g., Jane Doe, ).
  • A certified copy of the Probate or the Will and Death Certificate.
  • A bank account in the name of the Estate, the executor(s), or your solicitor’s trust account where the funds will be deposited.
Unfortunately, if your shares do not exceed the costs of a One Off Trade we cannot complete the sale. We are sorry for any inconvenience.